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Objective
QSROnline Managing App was specifically designed with managers in mind. QSROnline’s Managing App works in conjunction with QSROnline’s Scheduling App. Managing and communicating with employees has never been so easy!
How to download the Managing App
For Android devices, go to the Google Play Store or open the Play Store in Apps. Search for QSROnline Managing and select Install. Follow the on-screen instructions to complete the install.
For Apple IOS devices, go to the App Store. Search for QSROnline Managing and select Get. Follow the on-screen instructions to complete the install.
How to Login
Enter your QSROnline Username and Password into the required fields.
Features
The QSROnline Managing App for Managers works in conjunction with the QSROnline Scheduling App for Employees. Everything you need is at your fingertips.
Roster
The Roster shows all employees that work on the selected day. You can choose to Sort By Start Time, Employee Name, or Job Name. You can easily call or text an employee who is running late or has not shown up for a shift by accessing the Employee’s Details from within the Roster.
Reports
View the Clock In Clock Out Exceptions and Employee Overtime Reports.
Log Book
Managers can take daily notes. These are available for all users in the app to review.
Employees
The Employees are imported into QSR via the POS System. Adding/Removing employees must be done within the POS System.
Employee’s Detail
The Employee’s Detail displays the employee name, job, and phone number for an employee that is set in the Scheduler. You will also find their work schedule for a 2 week period. You can easily call or text directly from the employee’s details. You may also add an employee note that can only be seen by users in the Managing App.
Employee Availability
Broadcast Messages
Broadcast Message allows you to send out mass messages to employees using the QSROnline Scheduling App. When selecting All Employees, the message will be sent to all employees who are on the roster.
The Working On option allows you to send to a selected job code, multiple job codes, or the employees working on the selected day.
Reviewing Previously Sent Broadcast Messages
QSROnline has created a log that allows you to view previously sent broadcast messages. Each broadcast message now has a log of employees that details the following:
- ALL (employees message was sent to)
- Read (employees who have read the message)
- Unread (employees who have not read the message)
Shift Trades
The QSROnline Scheduling App gives employees the ability to post any unwanted shifts for others to pick up. The QSROnline Managing App has made approving and denying shift trades easy. Simply select Shift Trades from the Menu.
Pending Shift Trades
Here you will find any Pending Shift Trades for the next 31 days. Select the shift trade request in order to Approve or Reject.
Approving and Rejecting Shift Trades
On this screen, you will find:
Clocked hours (hours the employee has worked to date)
Remaining Hours (hours left on the employee’s schedule for the week)
Total hours (hours the employee will work if he/she completes their scheduled hours)
These hours reflect both Current Schedule and if the shift trade is Approved. After review, simply select Approve or Reject on the shift trade request.
Requests Off
Employees can easily put in requests for time off using the QSROnline Scheduling App. Once the request has been entered, it is up to the manager to approve or deny the request. Select Requests Off from the Menu in order to review time off requests.
Viewing Request Off
Here, you will find all Requests Off for the next two weeks. To see requests off up to one year in advance, click the All Request Button. You can also sort by employee name or requested date.
The Manage Request Dates button at the bottom of the screen allows a manager to block a particular day so that employees can not request off (e.g. holidays and peak sales days).
Approving and Rejecting Requests Off
To approve or reject the Request Off, simply select the shift being requested and select the Approve or Reject button. Both employees will be sent a notification in the Scheduling app of the approval or rejection decision. The schedule is also updated with the tag Approved in the schedule comments. All Requests Off that are not approved or rejected will display on the Scheduler with the job code auto-selected as Request Off.
Manage Request Dates
- Earliest Allowed Request-Off Date
- Allow Requests-off up to (#) of days in advance
- Block new Requests Off for specific dates
Employee Availability in the Scheduling App
The Employee Availability in the Scheduling App allows employees to set and change their availability with the approval of a Manager, similar to requests off. Click the following link for more information on Employee Availability Requests.